Introduction
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We are committed to safeguarding the privacy of our website visitors, service users,
individual customers and customer personnel.
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This policy applies where we are acting as a data controller with respect to the personal
data of such persons; in other words, where we determine the purposes and means of the
processing of that personal data.
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Our website incorporates privacy controls which affect how we will process your personal
data. By using the privacy controls, you can specify whether you would like to receive
direct marketing communications and limit the collection, sharing and publication of your
personal data. You can access the privacy controls via https://alts.pizza.
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We use cookies on our website. Insofar as those cookies are not strictly necessary for the
provision of our website and services, we will ask you to consent to our use of cookies when
you first visit our website.
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In this policy, "we", "us" and "our" refer to Alts.pizza. For more information about us, see
Section 14.
The personal data that we collect
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In this Section 3 we have set out the general categories of personal data that we process
and, in the case of personal data that we did not obtain directly from you, information
about the source and specific categories of that data.
- We may process data enabling us to get in touch with you ("contact data"). The contact data
may include your name, email address, telephone number, postal address and/or social media
account identifiers. The source of the contact data is you and/or your employer. If you log
into our website using a social media account, we will obtain elements of the contact data
from the relevant social media account provider.
- We may process your website user account data ("account data"). The account data may include
your account identifier, name, email address, business name, account creation and
modification dates, website settings and marketing preferences. The primary source of the
account data is you and/or your employer, although some elements of the account data may be
generated by our website. If you log into our website using a social media account, we will
obtain elements of the account data from the relevant social media account provider.
- We may process information relating to transactions, including purchases of goods and/or
services, that you enter into with us and/or through our website ("transaction data"). The
transaction data may include your name, your contact details, your payment card details (or
other payment details) and the transaction details. The source of the transaction data is
you and/or our payment services provider.
- We may process information contained in or relating to any communication that you send to us
or that we send to you ("communication data"). The communication data may include the
communication content and metadata associated with the communication. Our website will
generate the metadata associated with communications made using the website contact forms.
- We may process data about your use of our website and services ("usage data"). The usage
data may include your IP address, geographical location, browser type and version, operating
system, referral source, length of visit, page views and website navigation paths, as well
as information about the timing, frequency and pattern of your service use. The source of
the usage data is our analytics tracking system.
- We may process your user data. This data may include username, email, IP address,
transactions, account activities. The source of this data is through our web application.
Purposes of processing and legal bases
- In this Section, we have set out the purposes for which we may process personal data and the
legal bases of the processing.
- Operations - We may process your personal data for the purposes of operating our
website, the processing and fulfilment of orders, providing our services, supplying our
goods, generating invoices, bills and other payment-related documentation, and credit
control.
- Publications - We may process account data for the purposes of publishing such data
on our website and elsewhere through our services in accordance with your express
instructions.
- Relationships and communications - We may process contact data, account data,
transaction data and/or communication data for the purposes of managing our relationships,
communicating with you (excluding communicating for the purposes of direct marketing) by
email, SMS, post, fax and/or telephone, providing support services and compliant handling.
- Direct marketing - We may process contact data, account data and/or transaction data
for the purposes of creating, targeting and sending direct marketing communications by
email, SMS, post and/or fax and making contact by telephone for marketing-related purposes.
- Research and analysis - We may process usage data and/or transaction data for the
purposes of researching and analysing the use of our website and services, as well as
researching and analysing other interactions with our business.
- Record keeping - We may process your personal data for the purposes of creating and
maintaining our databases, back-up copies of our databases and our business records
generally. The legal basis for this processing is our legitimate interests, namely ensuring
that we have access to all the information we need to properly and efficiently run our
business in accordance with this policy.
- Security - We may process your personal data for the purposes of security and the
prevention of fraud and other criminal activity. The legal basis of this processing is our
legitimate interests, namely the protection of our website, services and business, and the
protection of others.
- Insurance and risk management - We may process your personal data where necessary for
the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining
professional advice. The legal basis for this processing is our legitimate interests, namely
the proper protection of our business against risks.
- Legal claims - We may process your personal data where necessary for the
establishment, exercise or defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure. The legal basis for this processing is our
legitimate interests, namely the protection and assertion of our legal rights, your legal
rights and the legal rights of others.
- Legal compliance and vital interests - We may also process your personal data where
such processing is necessary for compliance with a legal obligation to which we are subject
or in order to protect your vital interests or the vital interests of another natural
person.
Providing your personal data to others
- We may disclose your personal data to our insurers and/or professional advisers insofar as
reasonably necessary for the purposes of obtaining or maintaining insurance coverage,
managing risks, obtaining professional advice.
- Your personal data held in our website database
- We may disclose your account data to our suppliers or subcontractors insofar as reasonably
necessary for selling the business.
- Financial transactions relating to our website and services may be handled by our payment
services providers, PayPal and CoinBase. We will share transaction data with our payment
services providers only to the extent necessary for the purposes of processing your
payments, refunding such payments and dealing with complaints and queries relating to such
payments and refunds.
- In addition to the specific disclosures of personal data set out in this Section 5, we may
disclose your personal data where such disclosure is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your vital interests or the vital
interests of another natural person. We may also disclose your personal data where such
disclosure is necessary for the establishment, exercise, or defence of legal claims, whether
in court proceedings or in an administrative or out-of-court procedure.
International transfers of your personal data
- In this Section, we provide information about the circumstances in which your personal data
may be transferred to countries outside the United Kingdom and the European Economic Area
(EEA).
- The hosting facilities for our website are situated in Lithuania. The competent data
protection authorities have made an "adequacy decision" with respect to the data protection
laws of each of these countries. Transfers to each of these countries will be protected by
appropriate safeguards.
- The competent data protection authorities have made an "adequacy decision" with respect to
the data protection laws of each of these countries. Transfers to each of these countries
will be protected by appropriate safeguards.
- You acknowledge that personal data that you submit for publication through our website or
services may be available, via the internet, around the world. We cannot prevent the use (or
misuse) of such personal data by others.
Retaining and deleting personal data
- This Section sets out our data retention policies and procedures, which are designed to help
ensure that we comply with our legal obligations in relation to the retention and deletion
of personal data.
- Personal data that we process for any purpose or purposes shall not be kept for longer than
is necessary for that purpose or those purposes.
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We will retain your personal data as follows:
- contact data will be retained for a minimum period of 30 days following the date of
the most recent contact between you and us, and for a maximum period of 365 days
following that date;
- account data will be retained for a minimum period of 30 days following the date of
closure of the relevant account, and for a maximum period of 365 days following that
date;
- transaction data will be retained for a minimum period of 30 days following the date
of the transaction, and for a maximum period of 365 days following that date;
- communication data will be retained for a minimum period of 30 days following the
date of the communication in question, and for a maximum period of 365 days
following that date;
- usage data will be retained for 30 days following the date of collection; and
- user data will be retained for a minimum period of 30 days, and for a maximum period
of 365 days.
- Notwithstanding the other provisions of this Section, we may retain your personal data where
such retention is necessary for compliance with a legal obligation to which we are subject,
or in order to protect your vital interests or the vital interests of another natural
person.
Your rights
- In this Section, we have listed the rights that you have under data protection law.
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Your principal rights under data protection law are:
- the right to access - you can ask for copies of your personal data;
- the right to rectification - you can ask us to rectify inaccurate personal
data
and to complete incomplete personal data;
- the right to erasure - you can ask us to erase your personal data;
- the right to restrict processing - you can ask us to restrict the processing
of
your personal data;
- the right to object to processing - you can object to the processing of your
personal data;
- the right to data portability - you can ask that we transfer your personal
data
to another organisation or to you;
- the right to complain to a supervisory authority - you can complain about our
processing of your personal data; and
- the right to withdraw consent - to the extent that the legal basis of our
processing of your personal data is consent, you can withdraw that consent.
- These rights are subject to certain limitations and exceptions. You can learn more about the
rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
- You may exercise any of your rights in relation to your personal data by written notice to
us, using the contact details set out below.
About cookies
- A cookie is a file containing an identifier (a string of letters and numbers) that is sent
by a web server to a web browser and is stored by the browser. The identifier is then sent
back to the server each time the browser requests a page from the server.
- Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be
stored by a web browser and will remain valid until its set expiry date, unless deleted by
the user before the expiry date; a session cookie, on the other hand, will expire at the end
of the user session, when the web browser is closed.
- Cookies may not contain any information that personally identifies a user, but personal data
that we store about you may be linked to the information stored in and obtained from
cookies.
Cookies that we use
- authentication and status - we use cookies to identify you when you visit our website
and as you navigate our website, and to help us determine if you are logged into our website
- shopping cart - we use cookies to maintain the state of your shopping cart as you
navigate our website
- personalisation - we use cookies to store information about your preferences and to
personalise our website for you
- security - we use cookies as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to protect our
website and services generally
- advertising - we use cookies to help us to display advertisements that will be
relevant to you
- analysis - we use cookies to help us to analyse the use and performance of our
website and services
- cookie consent - we use cookies to store your preferences in relation to the use of
cookies more generally
Cookies used by our service providers
- Our service providers use cookies and those cookies may be stored on your computer when you
visit our website.
- We use Google Analytics. Google Analytics gathers information about the use of our website
by means of cookies. The information gathered is used to create reports about the use of our
website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/
and you can review Google's privacy policy at https://policies.google.com/privacy
.
Amendments
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this
policy.
We may notify you of significant changes to this policy by email.